tl;dr

• No data tied to a user's identity is shared or sold to companies, schools, or advertisers.
• We only store contact info and other user content (notes, tasks, etc) for app functionality purposes. This data is never shared or sold.
• Contact directories uploaded to an organization are shared with members of the org, but never shared outside the org or sold.
• We collect anonymized data about companies that users add to target lists to help us improve our company database (e.g. how "popular" companies are)
• We collect anonymized usage data to help us improve the app and report things like active users (e.g. how many contacts, companies, notes, tasks, are added)

1. Information We Collect:
   • Directly from you: Account details, communications, and interactions from emails, newsletters and surveys, payment info.
   • Automatically: Usage metrics, browser details, IP addresses, location information, user activity. We measure anonymized usage of features and types of data (such as volume of certain actions) in order to improve our user experience. We track data about the popularity of companies and industries to help us improve our companies database. This data may be aggregated and shared at the org level. We DO NOT read or collect personal information (such as names, emails, phone numbers, or user content) from your contacts, notes, or tasks.
   • Note: Access to features might require authorizing third-party services.
2. Usage of Your Information:
   • Service delivery: Account management, payment processing, customer support, and app features.
   • Admin & Communication: Development, security, notifications, legal compliance, and improvement.
   • Marketing: Tailored content and promotions.
   • Aggregated & De-identified Data: For research and analysis.
   • Customer data handling is as per our customer contracts.
3. Sharing Your Information:
   • Service Providers: Marketing, IT, payment processing, etc.
   • Business Partners: As per your request or for joint offerings.
   • Your Organization: We share usage data with your organization.
   • Legal & Safety: Legal obligations, policy enforcement, fraud prevention.
   • Asset Transfer: In mergers or sales.
4. International Data Handling:
   • Your data might be processed globally. We ensure protection as per applicable laws.
5. Your Choices:
   • Unsubscribe from emails or opt-out of app notifications.
6. Your Rights:
   • Depending on your region, rights may include access, correction, deletion, restriction, objection, and non-discrimination. Contact [email protected] for inquiries.
7. Data Retention:
   • We store data as long as necessary for service provision, legal, or business purposes.
8. Data Security:
   • We prioritize data security. However, absolute security is not guaranteed. We'll notify of any breaches.
9. Third-party Links:
   • Our app might link to other sites. We aren't responsible for their content or privacy practices.
10. For Minors:
    • Touchpoint is not for children. Any unauthorized child data will be deleted.
11. Regulatory Authority:
    • EEA or UK residents can file complaints with regulatory bodies for privacy concerns.
12. California Residents:
    • CCPA details: See "Information we collect" for our data usage purposes.
13. Policy Changes:
    • We might update this policy. You'll be notified of major changes. Continued use means acceptance.